Eps 45 - Contracts and Your KPIs
In this episode, I talk about the role that contracts and processes play in meeting your KPI objectives.
Key Performance Indicators (KPIs) are those metrics that are most critical to your business. KPIs are used to help you measure your progress toward achieving your strategic goals. KPIs apply throughout your business from four perspectives: financial, customer, process, and people.
Today I cover contracts and their impact on KPIs in the following areas:
Customer Acquisition Costs (CAC)
Customer Lifetime Value (CLV)
You will be surprised to learn all of the ways that contracts and SOPs have a material impact on your business. In other words, contracts aren’t just about intellectual property.
If you have more questions regarding this topic, don’t hesitate to reach out to me.
Connect with Erin to learn how to use intellectual property to increase your income and impact. hourlytoexit.com/podcast.
Erin's LinkedIn Page: www.linkedin.com/in/erinaustin/
Think Beyond IP YouTube Page: www.youtube.com/channel/UCVztXnDYnZ83oIb-EGX9IGA/videos
Favorite Excerpt
As always, podcast episodes provide general information only. So if you have specific copyright questions, I strongly urge you to consult with your IP attorney. If you aren’t sure where to start, contact me for a consultation.
Music credit: Yes She Can by Tiny Music
A Team Dklutr production
For a full transcription of this episode, click here.